General Enquiries: 0191 566 5450 - Self Referral: 0191 566 5454 spwsadmin@cntw.nhs.uk

Patient Experience Questionnaire (PEQ) Feedback

 

Referral was a big step to make; daunting and scary. After speaking with to the therapist he was able to relieve these feelings, especially the feeling of labelling myself.  He was very supportive and helpful and really listened.

 

May 2021

Treatment

Therapist was supportive and helpful; after the appointment was really pleased I referred to the service.

 

May 2021

Triage

It has been brilliant from day one. The help has been a godsend it been tremendous. I could not recommend you enough.

May 2021

Treatment

Really found it helpful, clinician is so lovely and made me feel really comfortable. Felt really at ease with the clinician, she was easy to talk to.

May 2021

Triage

Therapist was very nice and put me at my ease, she made no judgements which gave me the courage to open up.

May 2021

Triage

Therapist was extra helpful and felt that I could trust and open up to her without being judged. She responded positively to everything I said and gave me guidance and pointed me in the right direction.  Very professional.

May 2021

Treatment

Therapist was very friendly, kind and sympathetic. She allowed me to go through my issues at my own pace and re-assured me throughout the appointment – very professional.  I shall certainly be recommending the service.  Excellent service.

May 2021

Triage

The service has been a great help my clinician has helped me overcome a lot of my issues and taught me how to think differently in life it’s been an absolute pleasure working with her and will be sad when my sessions have ended. She is a great asset to the NHS and has really helped me along my journey.

May 2021

Treatment

Sunderland Psychological Wellbeing Service Self Refer

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